TERMS & CONDITIONS

“the client” – the customer listed on the invoice provided by the company and any other person whom the company is providing the service to on the date listed on the invoice
“the company” - Lajeen Artistry, its agents, officers, employees, affiliates, successors and assigns and all persons acting under its permission or authority
“the service” – Makeup application and hair styling

GOVERNING LAW

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia. No provision is intended to exclude, restrict or modify rights which the client has under the Australian Consumer Law or any other law which cannot by law be excluded, restricted or modified.

PAYMENT

The client must pay the company via direct transfer to:
Lajeen Artistry P/L
BSB 013304 Account 462125318.
We accept VISA and Mastercard payments by which the total invoice will incur a 2% charge. A GST amount of 10% applies to all pricing. Payment must be made as follows:
• $50 to secure bridal trial booking
• $100 to secure the wedding date booking
• $50 deposit per each additional person for whom the service is required on the wedding day Payment of the deposit must be made within 7 days of the date listed on the invoice. Deposits are non-refundable and non-transferable and the company will not reserve any dates until a deposit is received in accordance with these terms and conditions. Full payment of the balance due must be made 6 weeks prior to the service being provided. If full payment is not received 6 weeks prior to the service, the company reserves the right to cancel the booking.

INCLUSIONS/EXCLUSIONS

The price listed on the invoice does include hair pins, hair inserts, dupatta setting, fake eyelashes (for the bride only), lash application, safety pins, placement of clip in hair extensions. The price listed on the invoice does not include hair extensions or clip in extensions, fancy hair clips or nail painting. All Jobs Starting before 8am attract an out of hours surcharge. A 10% surcharge is applicable on the total invoice amount on all public holidays. Valet parking for one car must be organized and paid for by the client if staying at a hotel. Any time spent carrying out the service by the company over the allocated time listed on the invoice will be charged to the client at $150 per hour. The client must provide one valet car park space to Haffsah if they are getting ready at a hotel. Call out fees of $150 applies to location visit by Haffsah. Additional call out fees apply to any additional artists visiting on location. Before hours surcharge of $100 applies to all works before 8:00am.

ALLERGIES

The client agrees to advise the company of any skin conditions or medical conditions which are suffered by the client or any other person for whom the company is providing the service to at the time of making the booking. The company will not carry out the service on any client or person who has headlice/eggs or open wounds, abrasions or cuts on the date of the service and reserves the right to refuse service in its sole and absolute discretion.

INDEMNITY

To the extent permitted by law, the client acknowledges that the company will not be liable to the client:
• for loss or damage to any of the client’s property or any other person’s property brought into the company’s premises located at 309 Waverley Road, Malvern East, Victoria or for any loss or damage of the client’s property or any other person’s property at the client’s premises (if applicable);
• for loss, damage, injury, illness (including death), allergic reactions, sensitivity or other ailment suffered as a result of the service provided to the client or any other person the company is providing the service to on the date listed on the invoice.
• To give any advice, guarantee, warranty or undertaking in relation to the suitability of any of the services or products for and used on the client or any other person for whom the company is providing the service to on the date listed on the invoice.
The client agrees to indemnify the company on a full indemnity basis for all direct and consequential loss, damage and liabilities suffered by the client as a result of, or caused by or contributed to by any act, omission or default of the company in providing the service.

USE OF CLIENT'S IMAGES

By payment of the deposit, the client consents and gives permission to the company the right to use the client’s photograph and/or film and any other person’s photograph which is taken on the day the service is provided to transmit, use, copy, publish copyright, distribute and display the client’s photograph in connection with but not limited to social media posts on Facebook and/or Instagram, articles, exhibitions, publicity, advertising, promotional material by the company without reservation or limitation. The client hereby releases and forever discharges the company from any and all claims and demands arising out of or in connection with the use of said photographs/film, including but not limited to any and all claims for invasion of privacy, defamation or financial compensation.

COVID-19 policy

If your event is postponed due to Covid we will use the deposit for one change of a new date, in the event that we are unavailable for the new date, we will refund the deposit. It will be our discretion as to whether we use the same deposit for multiple date changes. If any makeup artist or hairstylist is unwell then we will make alternate arrangements of another hairstylist or makeup artist to attend to you.

CANCELLATION POLICY

If your wedding is cancelled or you wish to cancel our services within a month of your wedding date, you are liable to pay 50% of your total invoice.